Who is IThinkSource?
IThinkSource is a team of IT experts with extensive experience in the effective use of technology within the business (120+ businesses/clients). We are here as your technology support team to ensure your technology investment benefits your business operations and bottom line.
Who is the IThinkSource team?
President:
Gary J. Tolosa, IT business experience 37 years. Mr Tolosa has worked with some of the largest companies in the world in a wide variety of markets. He brings his expertise to our clients every day. "I have several roles within IThinkSource. However, my primary role is as your CIO. All clients have my direct phone number and can reach me at any time."
VP of Technology:
Hung Tran, IT business experience 30 years. Mr. Tran has overall responsibility for the IT operations of our clients. His extensive experience with server infrastructures, networking, and cloud implementations (to name a few), brings invaluable knowledge/expertise to our client's technology. "I take great pride in my role to ensure our client's technology is operating smoothly and as expected. With the proper knowledge and configuration, your IT infrastructure becomes a key asset to your business".
Direct hire technicians:
IThinkSource has 7 direct hire technicians available to provide day-to-day support services as well as providing expertise with project implementations. Each of our technicians are specifically trained in providing IT support within the business. Several of our technicians have been with us over 10 years.
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Finance and Business Development:
Our expert Finance and Business Development staff is here to help us keep IThinkSource operating smoothly!
Why should we team with IThinkSource?
We truly care for the success of all our clients. Thus, we are not just a technical support technician to be called when needed. Rather, we take more ownership over the effective use of technology within your business. We take the time to get to know our clients, their priorities, and critical needs. This allows us to always be on top of your technology, taking great care of your business technology needs.
- Customer references are available -
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We manage your technology, so you can manage your business.
IThinkSource provides technology support & management services for Orange County businesses. Our entire focus and expertise is providing superior IT support services. We utilize our extensive experience and best practices to ensure your technology is managed properly and is an effective tool for your operations.
Based on your support needs, we will develop a cost effective support plan to meet your business goals. Support plans range from on-call hourly services, monthly plans, pre-paid service blocks, supplemental IT, or fully custom plans.
Our Philosophy
We believe in providing exceptional services for a great value to our clients. Our extensive experience in the business technology field has not only solidified a specific, best practice based approach to the effective use of technology, but also has instilled a very specific approach to customer service.
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You will find the team at IThinkSource care for our client's well being and success. Our approach does not only provide highly effective technology support and guidance, but also includes a complete focus on our clients, i.e. our family.
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All our technicians are trained not only in terms of technical expertise, but also in terms of good business sense. High morale standards are key, with an emphasis on taking excellent care of our clients.
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How do we do this?
Our success is based on continually providing highly valuable expertise to our clients.
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What we are: We are an independent, self funded firm. We believe in providing excellent technology support and guidance for the benefit of our clients.
We are here to help our clients succeed via effective use of technology.
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What we are not: We are not funded by outside parties. We are not looking to build up a business simply to sell. We are not influenced by any vendors to push their products. We have no hidden agenda.
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Call, chat, or email us today. Find out what true IT support is all about.
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